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The effects of distribution channel innovation and efficiency on Indonesia small and medium enterprise's performance


Citation

Mohd Rosli Mohamad and Ferri Kuswantoro and Radiah Abdul Kader (2012) The effects of distribution channel innovation and efficiency on Indonesia small and medium enterprise's performance. In: 3rd International Conference on Business and Economic Research (3rd ICBER 2012) Proceeding. Global Research Agency : Selangor, Malaysia, pp. 531-545. ISBN 9789675705052

Abstract

It has been debated at length that SMEs are crucial for generating employment, reducing poverty, adding value
and contributing to Gross Domestic Product. As businesses are more exposed to the globalised world, promotion
strategy, without proper innovation in distribution channel, is insufficient for SMEs to enhance their performance.Unfortunately, studies on the relationship between distribution channel innovation and firm performance,especially among export-oriented SMEs are hardly found. As such, this study attempts to examine how
distribution channel innovation affects Indonesian SMEs. Using the regression analysis on 126 samples collected
from agricultural-based, export-oriented SMEs in the Special Province of Yogyakarta and the surrounding areas,
this study found that innovation in distribution channel was positively associated with distribution channel
efficiency, which in turn positively enhanced the SME performance. This finding indicates that innovation in
distribution channel should improve the efficiency of distribution channel without which firm performance would
not be enhanced. This could be a great challenge for SMEs to manage their innovation in distribution channel
activities.

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Additional Metadata

Item Type: Book Section
Collection Type: Institution
Date: March 2012
Uncontrolled Keywords: Distribution channel - Innovation - Efficiency - Performance, SMEs - Indonesia
Number of Pages: 15
Faculty/Centre/Office: Faculty of Entrepreneurship and Business
URI: http://discol.umk.edu.my/id/eprint/8510
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