The influence of training design on training transfer performance among support staff of higher education institution in Malaysia

Higher education institutions had conducted
numerous studies to explore human resource management and
professional development of staff personnel, however it
neglects to investigate or adopt human resource development
practices to their most important resource within their
institutions that is their support staff. This paper is analyzed
from the perspective of the low training transfer activities
among the supporting staff of public higher learning institution
in Malaysia. The question that underlies the entirety of the
successful training transfer is the determinants of training
inputs that will motivate the training to be transferred. From
the results of this paper, training design, its content validity
and transfer designs explain 65 percent of the training transfer.
The paper confirms the robustness of the third evaluation level
of Kirkpatrick’s model.