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Jamaludin, Nur Fatin Hazwani and Zakaria, Nur Hasniza and Mohd Aminuddin, Nur Liyana (2015) The influence of customer satisfaction and shariah view on customers loyalty of Islamic banking. Undergraduate Final Project Report thesis, Faculty of Entrepreneurship and Business. (Submitted) |
Abstract
The aim of this study was to analyse "The influence of customer satisfaction and shariah view on customers loyalty of Islamic banking". The study was conducted and focus on customers of Islamic banking in Kota Bharu, Kelantan. 94 of questionnaire were distributed to 94 respondents. The research methodology is quantitative that used to have the better result. In order to analyse data, Statistic Package (SPSS) was used in this study. The result showed that "The influence of customer satisfaction and shariah view on customers loyalty of Islamic banking" are acceptable. |
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Additional Metadata
| Item Type: | Undergraduate Final Project Report |
|---|---|
| Collection Type: | Final Year Project |
| Date: | 2015 |
| Programme: | Bachelor of Business Administration (Banking and Islamic Finance) with Honours |
| Institution: | Faculty of Entrepreneurship and Business |
| Faculty/Centre/Office: | Faculty of Entrepreneurship and Business |
| URI: | http://discol.umk.edu.my/id/eprint/6644 |
| Statistic Details: | View Download Statistic |
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