Digital Special Collection Portal

Student satisfaction towards university at Pengkalan Chepa campus.


Mohd Norhakimi Nordin, (2017) Student satisfaction towards university at Pengkalan Chepa campus. Masters thesis, Universiti Malaysia Kelantan.


There are many problem of students dissatisfaction towards higher institution arise nowadays. The studies done by other countries also shows students dissatisfaction towards university especially in Asia country. This situation should be concerned by higher institution and it getting more important to private university since students are customers for their business. So, the aim of this research is to probe the factors that influence student satisfaction towards university. There are nine independent variable have been measured in this study. The result shows students are not satisfied towards overall university management.

Download File / URL

[thumbnail of Mohd Norhakimi bin Nordin.pdf] Text
Mohd Norhakimi bin Nordin.pdf - Submitted Version
Restricted to Registered users only

Download (1MB)

Additional Metadata

Item Type: MBA/DBA Final Project Report
Collection Type: Thesis
Date: 2017
Number of Pages: 54
Supervisor: Dr. Noorshella Binti Che Nawi
Programme: Master of Business Administration (MBA)
Institution: Universiti Malaysia Kelantan
Subjects: H Social Sciences > H Social Sciences (General)
Faculty/Centre/Office: Malaysian Graduate School of Entrepreneurship and Business
Statistic Details: View Download Statistic

Edit Record (Admin Only)

View Item View Item

The Office of Library and Knowledge Management, Universiti Malaysia Kelantan, 16300 Bachok, Kelantan.
Digital Special Collection (UMK Repository) supports OAI 2.0 with a base URL of