The factors influencing Kelantanese small and medium Entreprises (SMEs) towards E-Zakat payment

This study investigates Kelantan SMEs' reluctance to accept e-zakat payments, despite their apparent usefulness. Using the Technology Acceptance Model (TAM), interviews with five SME owners indicate a stark reality: e-zakat knowledge and recognition are almost non-existent, indicating a major knowledge and acceptability gap within the SME community. Using ATLAS.ti version 8, the study suggests crucial steps to close this gap. These include increasing awareness through targeted advertising and instructional activities, stressing benefits such as simpler bookkeeping, and creating a more open environment by addressing concerns and dispelling myths about the e-zakat system. By applying these steps, the study provides the framework for increased acceptance of e-zakat among Kelantan's SMEs, possibly altering zakat payment practices in the province. This study looks at the internal and external variables that influence Kelantanese SMEs' views toward e-zakat, offering insights for zakat collecting agencies, fintech developers, and regulators looking to improve e-zakat platforms and promote Islamic financial practices in the Kelantan.