Hotel industry experience a high level of competition due to the advancement in globalization and technological. It is important to hotel industry having the well perform employees to keep their hotel able to operate in future. Our objective is analyzing the influence of workplace environment and reward and recognition on the job satisfaction among hotel employees. In completing this study, we will give around four hundred questionnaires to hotel employee in Malaysia. The data collection will be analyzed by using the descriptive analysis and using the SPSS software. This study required around four hundred respondents to participate. The result from this research manage to help the hotel industry in form an effective method to takes the quality employees. It also can be used to the fresh graduate to be more prepared in working with hotel industry sector.
Keywords: hotel industry, workplace environment, job satisfaction, descriptive analysis, and quality employees.