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The factors influencing UMK City Campus students on online purchasing satisfaction


Citation

Muzairah Aqilah Abu Bakar and Siti Ainatasneem Izzatty Nazari and Yasmin Zulaikha Roszaidi and Yuvaneswary Muruganathan (2023) The factors influencing UMK City Campus students on online purchasing satisfaction. Final Year Project thesis, Universiti Malaysia Kelantan. (Submitted)

Abstract

In Malaysia, online shopping has grown tremendously, significantly contributing to its popularity of online shopping. This study examines factors influencing University Malaysia Kelantan's students on online purchasing satisfaction. The studies will provide factors influencing student buying online and the elements determining the level of satisfaction by customers who shop online. In this research, product details, product brand, and product price will use as independent variables related to the dependent variable, product satisfaction. This research used a descriptive method; a total of 346 students in the UMK City Campus were involved in this study using an adopted questionnaire with Likert-scale in Google Form. This study only focuses on students from the Faculty of Entrepreneurship and Business. The study's findings were substantial and corroborated the hypotheses. Limitations of this study and recommendations are included in this study to give a better idea for future researchers related to studies involving factors influencing UMK City Campus students on online purchasing satisfaction.

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Additional Metadata

Item Type: Undergraduate Final Project Report
Collection Type: Final Year Project
Date: 26 January 2023
Number of Pages: 76
Call Number: SAK 2023/056
Supervisor: Dr. Yusrinadini Zahirah Binti Md. Isa@Yusuff
Programme: Bachelor of Entrepreneurship (Commerce)
Institution: Universiti Malaysia Kelantan
Faculty/Centre/Office: Faculty of Entrepreneurship and Business
URI: http://discol.umk.edu.my/id/eprint/13253
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