Empirical evaluation of the electronic procurement system acceptance in Malaysia

The advent of technology as inputs in the realization of organizational productivity
enhancement has prompted researchers to study the determinants that make certain the
successful acceptance of new technologies especially information technology among users.
Many studies have looked into framing variables from the existing established theories of
technology user acceptance but fall short in integrating variables derived from literatures
such as the marketing, trust and web-design. Taking into consideration the gap in the
literature, a study has been carried out to examine the determinants of user acceptance of
the electronic procurement system (ePerolehan) being employed in various government
departments in Malaysia. In brief, the findings from this study revealed : (1) perceived
usefulness, assurance, facilitating conditions, perceived ease of use, perceived risk and web
design quality (information and service quality) significantly influence the acceptance of
the ePerolehan system and (2) responsiveness, web design quality (system quality) and
trust did not significantly influence the acceptance of the ePerolehan system.