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Items where Author is "Sharmini Abdullah"

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Norshahrizan Nordin and Wan Norsyafawati W. Muhamad Radzi and Razli Che Razak and Sharmini Abdullah and Mohammad Rezal Hamzah and Ummi Naiemah Saraih and Syed Zulkarnain Syed Idrus (2018) Complaints and compliments assessment in developing service delivery measurement. Management Science Letters, 8 (5). pp. 293-304. ISSN 19239335

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