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Factors associated with the competencies of staff in Malaysian nursing homes


Nur A’mirah Mohd Yaziz and Nurul Ashykin Abd Aziz and Hasif Rafidee Hasbollah and Siti Nabilah Mohd Rosdi and Mohd Firdaus Mohd Nasir and Mohd Shafhuan Yusran (2015) Factors associated with the competencies of staff in Malaysian nursing homes. In: 1st Asia Pacific Conference on Contemporary Research (APCCR-2015), 3 & 4 Oct 2015, Arena Star Hotel, Kuala Lumpur, Malaysia.


This paper aims to determine the factors associated to the competencies of staff in Nursing
Homes Malaysia. A survey using self-administered questionnaires was conducted that involved
28 items. Pearson Chi-Square,  2 test was applied in this study. The analysis proved that there
is a relationship between the competencies of staff with all three factors, which are People,
Programme, and Process. The most significant item for people is “the supervisor help in list the
marketable skills of staff” (p-value<0.001,  2 = 44.043). However, the analysis indicated that
“supervisor inform potential organisational changes to the staff” do not have a significant
relationship with competencies of staff for the people factor (p-value>0.05,  2 = 16.793). All
items under programme have significant relationship with the competencies of staff. Though,
for the programme factor, it showed that items such as “training programme that depends on
the Nursing Homes policy”; “ease the pressure of work to give chance in practising new skill”;
and “staff who applied the training programme on job are given preference in managing Nursing
Homes” have the most significant relationships with the competencies of staff (p-value<0.001,
 2 = 41.381, 37.589, 35.533). As for the process factor, all items have a significant relationship
with competencies of staff. Therefore, all items in the process factor showed that “process is
important to ensure the best quality services”; “process implemented for continuous
improvement towards staff competencies”; “engagement in a continuous process”; and “the
comprehensive staff competencies practice derive from a process” have the most significant
relationship with competency level (p-value<0.001,  2 = 28.774, 38.181, 41.067, 35.750). This
study is an initial phase in developing a Theoretical Framework for Staff Competencies in
Nursing Homes Malaysia.

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Item Type: Conference or Workshop Item (Paper)
Collection Type: Institution
Uncontrolled Keywords: Competencies: Malaysia: Nursing Homes and Survey
Faculty/Centre/Office: Faculty of Entrepreneurship and Business
Depositing User: Repository Admin
Date Deposited: 23 Apr 2019 02:01
Last Modified: 23 May 2022 11:18
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