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Factors influence the level of staff turnover rate: A study among private nursing homes in Malaysia


Citation

Nurul Ashykin Abd Aziz and Hasif Rafidee Hasbollah and Nur A’mirah Mohd Yaziz and Mohd Asrul Hery Ibrahim (2017) Factors influence the level of staff turnover rate: A study among private nursing homes in Malaysia. International Business Management, 11 (1). pp. 148-155. ISSN 1993-5250

Abstract

This study aims to identified the factors that influence the level of staff turnover rate in private Nursing Home in Malaysia to improve staff and organisational effectiveness. Survey study in five Nursing Homes were conducted via questionnaire by asking the staffs to participate in this study. The results indicates that the factor that influence the level of staff turnover rate integrates: people which are qualified staff and development of attitude, skills, knowledge and performance for the effectiveness of service delivery; programme which include training and motivation programme, practical courses and job rotation as the practices; process, is the strategy of continuous improvement of people and programme in the Nursing Home; compensation, are the including the salary, incentives and financial benefit and job content, are covered the guidelines and work flow for the staffs whose working in private Nursing Home in Malaysia.

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Additional Metadata

Item Type: Non-Indexed Article
Collection Type: Institution
Date: 2017
Journal or Publication Title: International Business Management
ISSN: 1993-5250
Uncontrolled Keywords: Staff turnover: privatenursing home: Malaysia: job content: qualified
Faculty/Centre/Office: Faculty of Entrepreneurship and Business
URI: http://discol.umk.edu.my/id/eprint/8370
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