Factors influencing cloud computing adoption in the public sector: an empirical analysis

- Cloud computing is one of the latest Information Technology innovation phenomena that
has risen from the idea of sharing, consolidating, and standardizing of resources in a centralized
infrastructure and facility. This concept offers many advantages such as cost reduction in both
hardware and software investment for organizations. Despite these advantages, cloud computing
adoption among organizations is relatively slow with a low adoption rate. As such, this study
attempts to bridge the gap by offering insight into possible factors that could influence such
adoption decisions. By integrating the Diffusion of Innovation Theory (DOI) and IT personnel
characteristics, a conceptual model is developed and tested as a preliminary study to determine the
influencing factors of cloud computing adoption by the Malaysian public sector to enhance its
service delivery. The results revealed that relative advantage, compatibility, and IT personnel
knowledge are the innovation attributes and the human factor for cloud computing adoption in the
Malaysian public sector. This study contributes to the knowledge domain of cloud computing
adoption literature on theories of IT adoption particularly in the public sector.