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Determinants of behaviours intention on e-wallet usage among tourist in Malaysia during pandemic Covid-19


Citation

Muhammad Muqri Mohd Trajuddin Muhammad and Fadlan Haraki Mohd Fauzi and Wan Syaza Nurafiqah Wan Mohamad Iskandal (2021) Determinants of behaviours intention on e-wallet usage among tourist in Malaysia during pandemic Covid-19. Final Year Project thesis, Universiti Malaysia Kelantan. (Submitted)

Abstract

The use of e-wallets is now a trend in society today, both in Malaysia and abroad. The use of E-wallets is much easier and faster than using the cash method, especially during this pandemic season. The study aims to determine. Thus, this study investigates the usage intention of E-wallet application among tourists in Malaysia using the Technology Acceptance Model (TAM). The study uses a quantitative method to collect data from respondents. It is the main gateway for foreign tourists to enter Malaysia. Data taken from respondents are demographics, perceived risk, and E-wallet user behavior such as perceived usefulness, privacy, and security of e-wallet. Later, data is analyzed by using SPSS. The finding revealed that perceived risk, perceived usefulness, and privacy and security positively correlate with behavioral intention to use E-wallet among tourists in Malaysia during COVID-19. The research's output is believed to provide significant benefits and add knowledge to any party who wants to know behaviors intention on E-wallet usage among tourists in Malaysia during COVID-19.

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Additional Metadata

Item Type: Undergraduate Final Project Report
Collection Type: Final Year Project
Date: 20 June 2021
Number of Pages: 107
Call Number: SAP 2021/032
Supervisor: Puan Nurzehan Binti Abu Bakar
Programme: Bachelor of Entrepreneurship (Tourism)
Institution: Universiti Malaysia Kelantan
Faculty/Centre/Office: Faculty of Hospitality, Tourism and Wellness
URI: http://discol.umk.edu.my/id/eprint/3820
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