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Tourist behaviour among Malaysians during covid-19 pandemic


Citation

Lim Carmen and Tchey Guat Nee and Muhammad Adam Mohd Shaffe’e and Muhammad Mustaffa (2021) Tourist behaviour among Malaysians during covid-19 pandemic. Final Year Project thesis, Universiti Malaysia Kelantan. (Submitted)

Abstract

The Covid-19 pandemic has severely impacted the Malaysian tourism industry. As a result, there are variety of behavioural changes in regards to travelling. This study examines tourist behaviour through three main influences, namely the movement control order (MCO), perceived risk, and travel intention. These influences may shape the future of travel behaviour. To meet the objective of the study, 260 students from University Malaysia Kelantan were chosen as the respondents in this study. A quantitative study using survey questionnaire was used to collect the primary data in this study. The study revealed that tourists’ perceived risk was main factor for them to plan for travelling. MCO was also one of the contributors where tourists refuse to plan for travelling, which may affect future travel intention. This study has several implications to Malaysian tourism, agencies, and departments to formulate appropriate measures to restart tourism activities in the country.

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Additional Metadata

Item Type: Undergraduate Final Project Report
Collection Type: Final Year Project
Date: 20 June 2021
Number of Pages: 91
Call Number: SAP 2021/029
Supervisor: Dr. Velan A/L Kunjuraman
Programme: Bachelor of Entrepreneurship (Tourism)
Institution: Universiti Malaysia Kelantan
Faculty/Centre/Office: Faculty of Hospitality, Tourism and Wellness
URI: http://discol.umk.edu.my/id/eprint/3815
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