Factors that influence intention to use mobile wallet among youth in Malaysia

This study has examined the factors that influence the intention to use mobile wallet (apps) among youth in Malaysia. Therefore, this study aimed to examine the relationship between social influence, performance expectancy, perceived usefulness, governments support and intention to use mobile wallets (apps) among youth in Malaysia. In addition, the quantitative method that has been used is survey. In this study, the intention to use a mobile wallet is preferred over cash. In order to achieve the objectives of this study, a quantitative analysis was carried out. The study received a response from 251 respondents aged from 15 years to 30 years through an online survey. For the analysis of the data, a reliability test and Pearson correlation have been used. The results showed a low positive relationship between social influence, performance expectancy, perceived usefulness, government support towards intention to use mobile wallets (apps) among youth in Malaysia. The findings of this study can contribute to the literature, especially in the context of intention to use mobile wallets among youth.