![[atom feed icon]](/style/images/feed-icon-14x14.png){kind=icon}
Atom Citation
Ahmad Hifzan Baharuddin and Nor Irdhina Shahidan and Nur Izzati Athirah Mohd Atid and Wan Nur Asyiqin Wan Nor Azman (2021) Factors affecting customer satisfaction towards online food delivery services. Final Year Project thesis, Universiti Malaysia Kelantan. (Submitted) |
Abstract
Online food delivery services became important among society during this pandemic Covid-19. This research about customer satisfaction towards online food delivery services. The research was conducted among communities that basically used online food delivery services. This research was observed based on the food quality, service quality and convenience towards online food delivery services. Besides, this study also to know the reasons in choosing online food delivery services among communities. From the research, the level of customer satisfaction towards online food delivery services can be determined. The suggestions and recommendations also provided to improve online food delivery services and it can also be used for the future study. |
Download File / URL
|
![[thumbnail of H11_2021.pdf]](http://discol.umk.edu.my/style/images/fileicons/text.png)
Additional Metadata
| Item Type: | Undergraduate Final Project Report |
|---|---|
| Collection Type: | Final Year Project |
| Date: | 20 June 2021 |
| Number of Pages: | 88 |
| Call Number: | SAH 2021/011 |
| Supervisor: | Puan Nurul Fardila Binti Abd Razak |
| Programme: | Bachelor of Entrepreneurship (Hospitality) |
| Institution: | Universiti Malaysia Kelantan |
| Faculty/Centre/Office: | Faculty of Hospitality, Tourism and Wellness |
| URI: | http://discol.umk.edu.my/id/eprint/3792 |
| Statistic Details: | View Download Statistic |
Edit Record (Admin Only)
|
