The Influences Of Job Rotation On Employee’s Performance In Public Higher Learning Institutions.

Training and development is one of the most important functions in human resource management to enhance the employee’s performance.This study is focusing on job rotation practices which are one of the management strategies to develop employee’s skills within organization.The objective of study is to identify the benefits of implementing job rotation,determine the influences of job rotation on employee's performance,identify the challenges of job rotation implementation and to make appropriate recommendations on how to implement effective job rotation in Universiti Sultan Zainal Abidin. This research is focusing on the influences of job rotation on employee’s performance and this examination will utilize the quantitative approach.The research design used for this study was the survey method by using questionnaire method to examine the relationship between independent and dependent variables.The targeted sample covers 200 non-academic staff that undergoes the job rotation process in three campuses; City Campus,Gong Badak Campus & Besut Campus.This study uses both of primary data and secondary data.The research show that job rotation improves planning and organizing skills among the employees,provided job satisfaction,improves interpersonal skills,increase self-confident,broaden communication network,increase employee’s cognitive ability and improved leadership skill among non-academic staff.