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The effect of destination attributes on Tourist loyalty aftermath of the Crisis.


Citation

Nor Farah Isnairah Shafae and Nor Rafizah Abdul Majid and Nor Sitti Wasimin and Noralia Mohd Nor (2023) The effect of destination attributes on Tourist loyalty aftermath of the Crisis. Final Year Project thesis, Universiti Malaysia Kelantan. (Submitted)

Abstract

In the current global economic situation afthermath of crisis, tourist loyalty, as a critical component in assessing travel experiences, remains a focus of destination marketing organizations to succeed in an increasingly competitive tourism industry. This research aimed to determine the effect of destination attributes on tourist loyalty in Malaysia. This research used a quantitative approach. The collected data were obtained through a questionnaire distributed to 304 respondents. The research results showed that the destination attributes significantly influenced tourist loyalty. Results showed that the effect of destination attributes will be reduced during a crisis, allowing tourist destinations to attract
tourists.
KEYWORDS: Crisis, Tourist loyalty, Destination attributes, Quantitatve, Malaysia.

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Additional Metadata

Item Type: Undergraduate Final Project Report
Collection Type: Final Year Project
Date: 25 June 2023
Number of Pages: 77
Call Number: SAP 2023/T28
Supervisor: Dr. Nor Syuhada Binti Zulkefli
Programme: Bachelor of Entrepreneurship (Tourism) with Honours
Institution: Universiti Malaysia Kelantan
Faculty/Centre/Office: Faculty of Hospitality, Tourism and Wellness
URI: http://discol.umk.edu.my/id/eprint/13995
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