Behavioral intention to use financial technology among Malaysian

Digital technology has replaced traditional technology with a higher level of efficiency and effectiveness, and it also provides exceptional results for many business transactions as well as for personal purposes. Financial technology is a digital technology that combines various forms of technology, including block chain, robo-advisory, public funding, big data, peer-to-peer (P2P) lending, and smart investment consulting in the financial sector. FinTech is defined as a product or service based on technology that can provide solutions for new finance, faster, easier, cheaper, and also easier to access (Zaiton Osman, Phang Ing, Izyanti Awg Razli, 2020). FinTech is also a technology for which it is an intermediate market, which results in quick funding. Besides, online applications have also lowered costs for their customers (Zaiton Osman, Phang Ing, Izyanti Awg Razli, 2020). Moreover, there is a similar definition by Zaiton Osman, Phang Ing, Izyanti Awg Razli (2020), which defines FinTech as one of the internet-based technologies such as cloud computing or mobile internet, by driving strong business activity from the banking industry. Simply put, this study defines FinTech as one of the products and services of digital finance and technology that are offered by all financial institutions around the world in order to reduce costs and increase efficiency and accessibility.